Refund policy
1. Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Process
To initiate a return, please contact Berakah Garden's customer service within 14 days of receiving your order. You will be asked to provide your order number and details about the product you would like to return.
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact
For more information about our return policy, please contact Berakah Garden's customer service at [contact information].
